Privacy Policy
Last Updated: July 2025
1. Information We Collect
QueStA™ collects information to provide and improve our educational services. We collect:
- Account Information: Name, email address, and username when you create an account
- Learning Data: Your interactions with our platform, questions asked, and progress data
- Technical Information: Device type, browser information, and IP address for security and optimization
- Usage Analytics: How you use our features to improve the learning experience
2. How We Use Your Information
We use your information exclusively for:
- Providing personalized learning experiences
- Tracking your educational progress
- Improving our AI algorithms and content
- Communicating important updates about your account
- Ensuring platform security and preventing abuse
3. Data Protection
We take your privacy seriously and implement industry-standard security measures:
- All data is encrypted in transit and at rest
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
- Compliance with GDPR, CCPA, and other privacy regulations
4. Your Rights
You have complete control over your data:
- Access: Request a copy of all your personal data
- Correction: Update any inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your learning data
- Opt-out: Unsubscribe from marketing communications
5. Children's Privacy
QueStA™ is designed to be safe for learners of all ages. For users under 13:
- We require parental consent for account creation
- We collect minimal personal information
- No behavioral advertising or tracking
- Enhanced privacy protections in compliance with COPPA
6. Third-Party Services
We use carefully selected third-party services:
- Payment Processing: Stripe for secure transactions (we never store payment details)
- Analytics: Privacy-focused analytics to improve our service
- Content Delivery: CloudFlare for fast and secure content delivery
7. Contact Us
If you have any questions about this Privacy Policy or your data:
Email: privacy@questaedu.com
Support: Join our Discord community or use in-app support